Thursday, December 31, 2009

Firsthand Experience with CRM and Sharepoint

As a new user, blogger, and admirer of Sharepoint I'd like to share some of my experiences with you. I'd like to discuess SharePoint's integration with MS CRM, with Microsoft announcing the ability of SharePoint to supply tight integration with MS CRM environment. I'd also like to discuss and provide a walkthrough of how will we connect with MS CRM using SharePoint's Business Data Catalog (BDC) and Internet Parts. And I'd also like to discuss the Windows Sharepoint Services and how they will link with CRM posted by "a CRM reseller". This can be one in all the most exciting things concerning CRM and in addition the upgrade we tend to are implementing later this week. We have been using Sharepoint for a few years now and are beginning to crank up our relieance on it. I've even learned of a the way to build portals and dashboards in SharePoint sites by using Web Elements that show Microsoft CRM data. I even have created a sample Visual Studio .NET solution that contains sample Internet Elements for a Client Service Portal. This text includes info concerning how to install and use Net Components, and explains a way to retrieve and show Microsoft CRM information in Web Parts.

Wednesday, December 30, 2009

Can You Intergrate MS CRM and Sharepoint 2007?

Simply put, YES! And according to Microsoft, SharePoint can have a tight integration with the MS CRM setting. Lets have a walkthrough of how can connect with MS CRM using SharePoint's Business Data Catalog (BDC) and Net Parts. First, you are connected to MS CRM through your MOSS 2007. Then you need to utilize the SharePoint Portal Server and FrontPage to make a SharePoint Portal Server dashboard for Microsoft Dynamics CRM 3.0. If you are using a configuration different than a single server (SBS) you may want to setup some level of trust for delegation. In the readme.doc file located in the same folders as the MSI there's a section that tries to explain putting in �trust for delegation' between the SharePoint server and the various servers that might be in your CRM installation. Because of the need to impersonate the connecting user when talking to the CRM web services and CRM SQL server this additional configuration becomes required. Configured the SharePoint server to permit trust for delegation through AD. I wasn't ready to stick to the readme.doc steps specifically because the MSSQL service wasn't showing. I'm assuming it is because that was running beneath an AD account, however not sure. I instead simply trusted the complete SharePoint Web server computer as shown below.

Monday, December 28, 2009

Is There a Simple CRM Answer for Sharepoint?

Actually the simple answer is that the BPA CRM sharepoint is an straightforward CRM software for SharePoint 2010. BPA CRM SharePoint may be a very user friendly, reasonable and a 100% customizable application that can drive user adoption, maximize rapidly your SharePoint investment and lower your CRM costs. BPA CRM SharePoint offers many user end advantages to propel your business success, and it comes highly recommended. You can also use the CRM sharepoint template and CRM software for SharePoint to greatly help. A full-featured Client Relationship Management "Template" that takes advantage of native SharePoint functionality while providing a made for environment to manage sales and service objectives really makes this software standout. Also, please keep in mind that when you do the standard or advanced installation (stand alone), SharePoint takes over port eighty, and deactivates the default net site. This can pose a problem when it does this on the CRM server, because CRM will no longer be out there.

CRM Sharepoint

Get the latest information on your CRM Sharepoint on this blog.